What will I need to obtain a quotation?
Try to have your existing insurance schedule and renewal notice available as this will give us the majority of the information that we will need. However, if you do not have this to hand or are a new business, don't worry - our dedicated team will be able to guide you through the quotation.
How long will it take to get a price?
Quotations usually take 5-10 minutes to complete with a price available immediately in most cases, if not the same day.
How much should I insure my building for?
Buildings should be insured for the cost of rebuilding, not for their market value. A sum should also be added for architects' fees, debris removal, and the cost of meeting any local authority requirements. We recommend you undertake a formal valuation with a qualified surveyor.
How much should I insure my trade contents for?
All contents should be insured for their replacement value as new. When assessing your overall sum insured, you should take into account a sum for all stock, including but not limited to furniture, fixtures and fittings, shop fronts, improvements and decorations. We recommend you take an inventory of all your contents.
How do I take out a policy should I wish to proceed?
You need to call us on freecall 0800 731 2940. You should have received either a verbal or written quotation - with a quote reference. Please speak with one of our operators giving our quote reference and our operator will take you through the procedure.
How can I pay for my insurance?
We accept the following payment methods - Cheque (we are unable to incept cover until received) Credit/Debit card, Direct Debit over 1, 3 or 12 months.
Are Morgan Richardson authorised?
Morgan Richardson Ltd are Authorised and Regulated by the Financial Services Authority (FSA) No. 309135
When do I receive my policy and Employers Liability Certificate?
As soon as the policy is incepted, your policy and all documents will be sent out to you the same day where possible.
What do I need to do in the event of a claim?
To make a claim, you telephone our Dedicated Claims Helpline which is available 24 hours a day, 365 days per year. Have your policy number ready when calling and if you need to undertake repairs as a matter of emergency (such as a burst pipe or restoring a storm damaged roof) to prevent further damage the Claims Helpline team will direct you.
What are the "Minimum Standards of Security"?
All Morgan Richardson products include "Minimum Standards of Security", details will be provided with your quotation and can be found in the Policy Summary.
What guidance can you give regarding intruder alarms?
We recommend the use of a contractor who is a member of the National Advisory Council on Security Systems (NACOSS), National Security Inspectorate (NSI) or the Security Systems and Alarms Inspection Board (SSAIB). In some cases an alarm will be a requirement of the cover and this will be explained in more detail with each quotation given.
What happens when my Insurance is due for Renewal?
We will advise you in good time before your Insurance is due for renewal. At the time of inviting renewal, we will provide you with terms and renewal premium offered by your existing Insurer or alternative Insurers from our panel. We will ask you if there have been any changes to your business and also remind you to make sure your sums insured are still adequate.
Contact us on free call 0800 731 2940 to speak to a member of our experienced quote team.